Refund & Cancellation Policy

Operational template — adapt it to mandatory consumer-law requirements in each market.

Digital products

Where legally permitted, refunds may be limited after a digital product has been delivered or accessed. Defective or inaccessible files should be reported promptly for replacement or support.

Services

Cancellation and refund eligibility for services depends on work already performed, committed third-party costs and the terms of the accepted quotation or statement of work.

Subscriptions

Subscriptions can be cancelled for future renewals through the configured billing-management method. Charges already incurred are handled under the applicable subscription terms and law.

Physical goods

Returns depend on product condition, warranty, supplier restrictions and applicable consumer law. Confirm return instructions before shipping any product back.

Support

Contact info@jmmielectronics.com with the order reference and issue details.